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Job Title. United States 26 reviews. Ratings by category. Sort by Helpfulness Rating Date. Language English Any. Found 26 reviews matching the search See all 27 reviews. What people like. Areas for improvement.
Yes No. Indeed Featured review The most useful review selected by Indeed. Received calls from clients reporting issues with there service of report an outage. Next we had to investigate, provide customers with updates and escalate hourly.
Enjoyed working and providing service to customers. Pros Working from home. Cons Breaks to short. Was this review helpful? Report Share. I enjoyed my time here. It was a shame when it was purchased as the purchasing company came in and pretty much gutted it.
I loved my team and my managers, they were always looking out for us. If you ever see someone who used to work for Global Capacity in a technical role, you can pretty much guarantee they are good at what they do and get the job done. If you have a technical manager who used to work at Global Capacity on your team or an opportunity to hire one, they were great to work for.
Pros High paced, busy, always learning. Cons Long hours, could use more people. Good company growth, financial challenges. Good overall work experience. Fun Telecom Company with freedom to grow. This company offered flex scheduling along with extended holidays.
I was given the freedom to learn learn hardware setups in the lab as well as opportunities to grow outside my daily duties.
Pros Flexible work schedule, ping pong table. Cons Healthcare employee costs rose yearly. It was a great place to work. As technician, I got the opportunity to learn various networking tools to analyze and configure network connectivity, interact with field technician to repair the pairs, and test the results. It was interesting feeling every time I was abel to solve the network issues. Would you rate your company five stars? Rate your employer to help people make better career decisions.
GC is moving from a small niche provider to a more global distributed work force. Good environment. Everyone is friendly. Management is understanding and provide help to employees. Hardest part is to see this company not successful in business and had to be acquired by GTT. Worked with peopled that truly cared about making a difference. Very open and transparent culture. Supportive leadership. High energy with willingness to try new things.
Excellent teamwork and support from peers. Pros Transparent and open culture. Cons None come to mind. Fast paced environment for sales people that know what they are doing. Need to work independently as well as part of a team to achieve sales goals. Can't be willing to take NO for an answer. Must work well with all other teams who will help you make your customers and partners happy.
I learned a lot about DS0 and DS1 technology. I primarily worked high level escalations. The management was not very supportive. Pros learning. Cons getting laid off. Company is going through a lot of changes.
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